Deployments
Deployed like enterprise software, not like an experiment.
Roux is introduced through a controlled pilot: one operation, real systems, agreed metrics, and a decision based on evidence.
The pilot
Six stages, in order, with nothing skipped.
Each stage has an exit condition. The operation only widens once the previous stage holds.
- 01
Define
Pick one high-value operation and agree what done looks like.
- 02
Integrate
Connect the systems the operation actually depends on.
- 03
Test
Run the operation against real cases before customers see it.
- 04
Go live
Move into a controlled production scope with boundaries set.
- 05
Measure
Track the metrics agreed before launch, not after.
- 06
Expand
Widen scope only once the operation holds.
Responsibilities
Who does what during a deployment.
Deployments fail when ownership is vague. This is the split we work to.
Roux
- Model the operation with your team
- Connect the systems it depends on
- Configure boundaries, approvals and evidence
- Run the test cycle before go-live
- Report against the agreed metrics
Your team
- Name the operation and its owner
- Confirm rules, limits and exceptions
- Provide access to systems of record
- Review escalations during the pilot
- Decide when scope should widen
Success criteria
Agreed before launch, not argued afterwards.
A pilot is only meaningful if everyone knows what a good result looks like before the first customer is served.
- Resolution
- Did the operation reach the outcome it was defined to reach?
- Escalation quality
- When a person was involved, did they get what they needed?
- Handling effort
- How much work did the operation take end to end?
- Boundary respect
- Did every action stay inside the defined limits?
What makes a good first operation
- High volume, repeatable customer work
- Clear rules and clear systems of record
- An owner who can define what done means
- An outcome that can be measured, not narrated
Pick one operation. We'll scope the pilot around it.
Most first deployments move from definition to a controlled go-live inside a single planning cycle.